Privacy Policy
1 Introduction
At DentDock, we understand that you entrust us with sensitive clinical and patient information. We take this responsibility very seriously. This Privacy Policy explains how we protect your information and ensure it stays secure, private, and solely under your control.
2 Information We Collect
We collect only the essential information needed to run a high-performance clinical system:
- Account Information: Your name, clinic name, email, and billing details provided during registration.
- Clinical Data: Patient records, health history, and appointment details you upload. You remain the sole owner of this data.
- Technical Logs: Anonymous data about how you use our platform to help us improve performance and security.
3 How We Use Your Data
Your data is used strictly for operational purposes:
Platform Service
Allowing you to manage appointments, patients, and billing smoothly.
Secure Verification
Protecting your account from unauthorized access via secure login protocols.
4 Data Protection & Security
We employ high-level security measures to safeguard your information:
- Bank-Grade Encryption: All data is encrypted using AES-256 protocols at rest and TLS 1.3 in transit.
- Automated Backups: We perform daily automated backups to ensure your records are never lost.
- Tenant Isolation: Our system ensures that data from one clinic can never be accessed by another.
6 Your Legal Rights
You have full control over your data, including:
- The right to access your clinical records at any time.
- The right to correct any inaccurate information in your account.
- The right to preserve your data even if your subscription is inactive (see our Terms of Service).
Privacy Questions?
If you have concerns about how your data is handled or need to report a security issue, please contact our privacy officer.