Cookie Policy
01 What are Cookies?
Cookies are small text files that websites place on your computer or mobile device when you visit. They act as a specialized "memory" for **DentDock**, helping our platform remember who you are and what your preferences are as you navigate through different features like the patient records, calendar, or billing sections.
Without cookies, our platform would "forget" your login every time you clicked a new link, making it impossible to provide a secure and streamlined experience for your dental practice.
02 How We Use Cookies
We use cookies primarily to make our platform faster, safer, and easier for you to use. Specifically, we use them for:
Staying Logged In
Recognizes your session so you don't have to re-enter your password on every page.
Your Preferences
Remembers your UI settings, such as Dark Mode or sidebar preferences.
Security Tokens
Protects your clinic data from malicious attacks using unique security identifiers.
Server Health
Helps us monitor which features are popular so we can keep our servers running fast.
03 The Cookies We Use
To keep things simple, we categorize our cookies into two main groups:
Essential Cookies
Required for the core system. Disabling these will prevent you from logging in or accessing patient files.
Performance Cookies
Optional cookies that help us understand how you use the platform so we can make it better.
04 Third-Party Services
On our public website and certain marketing pages, we may use analytics services (like Microsoft Clarity) to learn how visitors find us.
Important: We do NOT use tracking or behavioral cookies inside your Clinic Dashboard or anywhere proximity to patient health records. Your clinic data remains private and unobserved by external trackers.
05 You Are in Control
You can choose to block or delete cookies through your browser settings at any time. Every modern browser (Chrome, Safari, Firefox, Edge) allows you to manage how websites use cookies.
Warning: If you block "Essential Cookies," you will not be able to log in to your account or manage your clinic data securely.
Need more details?
If you have specific questions about our data usage or require a full audit of the cookie keys we use, our support team is happy to help.